How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is Maison Julz Edit?

What is the Maison Julz Edit? The Maison Julz Edit is our exclusive WhatsApp channel where you get first access to new collections and early notice of limited offers before anything is shared on Instagram or the website.How do I join? Simply tap the link in our Instagram bio or on our website to join the WhatsApp channel. It’s free and open to all who appreciate timeless design and curated living.What are the benefits?Be first to see and shop new collections.Receive early access to limited offers.Enjoy priority updates quietly curated, never cluttered

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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